Customer Service Manager
Lead a team to provide excellent customer service, resolve issues, and improve customer satisfaction.
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Jobs in SEEK right nowJob growth
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In the last 3 monthsSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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In the last 3 monthsJob satisfaction
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On this page
- What's it like to be a Customer Service Manager?
- Latest Customer Service Manager jobs
- Top skills and experience for Customer Service Managers
- Is Customer Service Manager the right role for you?
- Customer Service Manager role reviews
What's it like to be
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Latest Customer Service Manager reviews
4.0Mar 2024
play a pivotal role in ensuring customer satisfaction and maintaining a positive brand image
Reviewer's QualificationBachelor of Commerce
Experience1 – 4 years
Organisation sizeSmall (1-19 employees)
SpecialisationMarketing & Communications
The good thingsOne of the most enjoyable aspects of being a customer service manager is the direct interaction with customers. It provides a sense of fulfillment when you can resolve their issues and contribute to a...
The challengesDealing with irate customers or resolving complex issues can be emotionally taxing. Balancing the need to address customer concerns while maintaining composure and professionalism can be challenging.
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5.0Oct 2023
My authentic relationship-building skills are what make me stand out. I bring 10 years of Customer Service experience and my experiences define my upbeat and positive personality. My attentiveness, motivation, and dedication is to improve business relationships and to grow business and in conjunction enjoy working in a forward-focused business.
Reviewer's QualificationBachelor of Arts
Experience10+ years
Organisation sizeMedium (20-199 employees)
SpecialisationAdministration & Office Support
The good thingsI like how flexible my job is and the culture we have.
The challengesQuality of product and cost of produce is too high
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