Service Desk Analyst
Provide first level technical support for users or clients.
Job opportunities
-
Jobs in SEEK right nowJob growth
-
In the last 3 monthsSalary
-
Typical salaryJob satisfaction
-
Job opportunities
-
Jobs in SEEK right nowSalary
-
Typical salaryJob growth
-
In the last 3 monthsJob satisfaction
-
On this page
- What's it like to be a Service Desk Analyst?
- How to become a Service Desk Analyst
- Latest Service Desk Analyst jobs
- Top skills and experience for Service Desk Analysts
- Is Service Desk Analyst the right role for you?
- Service Desk Analyst role reviews
What's it like to be
Compare your salary
Find out how your salary compares with the average salary for Service Desk Analysts.Latest Service Desk Analyst jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Service Desk Analyst jobs on SEEK right now.Did you find this helpful?
Latest Service Desk Analyst reviews
Jan 2024
Great opportunity to learn about the government and it's a stepping stone into IT support.
Experience5 – 9 years
Organisation sizeLarge (200+ employees)
SpecialisationEducation & Training
The good thingsI worked in this particular role of Education Service Desk Analyst - Level 1 support for 3.5 years over year 7 years ago. (the remuneration amount will different now). It was a privilege for me and t...
The challengesLarge volume of work and being in a call centre environment. With being on the phones, were put on the spot at times, which can be stressful for maybe someone who hasn't had a lot of IT experience.
Read more
Feb 2024
Good place to start and progress further
Reviewer's QualificationBachelor of Information Technology
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationInformation & Communication Technology
The good thingsYou will learn a lot but can get repeated if you're stuck is same role
The challengesPay rise is often quite low and lot of micro management(differers from companies)
Read more
Share insights on your current role.
Help people decide if your job is right for them - it only takes a few minutes.Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.co.nz
