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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed two days ago

Team Manager - Customer Experience

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
~$101k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
2d ago
Listed seventeen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
17d ago
Listed six days ago

Customer Experience Manager (Receptionist/PA)

at Frank Accounting Limited

This is a Full time job

Ponsonby, Auckland
subClassification: Front Office & Guest ServicesFront Office & Guest Services
classification: Hospitality & Tourism(Hospitality & Tourism)
  • Opportunity to work with a dynamic and growing team
  • Supportive and collaborative work environment
  • Ongoing training and development opportunities
This is an exciting opportunity for an enthusiastic and motivated individual to join our growing team as a Client Experience Manager.
6d ago
Listed one day ago

Head of Customer

at posBoss Limited

This is a Full time job

Wellington Central, Wellington
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Established SaaS scale-up business, operationalising a “Wildly Important Goal”
  • Work immediately with our extensive customer base and drive growth
  • Flexible on location, 4 day work week, monthly coffee subscription, ESOP
Our Head of Customer will champion our growing customer base of independent hospitality operators across multiple countries.
1d ago
Listed one day ago

Manager of Customer Success

at Smartrak Ltd

This is a Full time job

Hamilton Central, Waikato
++Start your professional growth with Smartrak++
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
  • A genuine hybrid environment to support your work-life balance
  • Competitive Remuneration Package + annual bonus + staff benefits
  • Professional growth opportunities and clear career pathway
Seeking a leader with a proven track record of leading successful teams 🚀🌟
1d ago
Listed seventeen days ago

Customer Experience Manager - ESS Defense House and Trentham Military Base

at Compass Group New Zealand

This is a Full time job

Wellington Central, Wellington
great hourly rate and corporate benefits
subClassification: ManagementManagement
classification: Hospitality & Tourism(Hospitality & Tourism)
  • Join great team +Access to wellness plan & EAP Services
  • Competitive rates + Benefits + Discounted Goods & Services
  • Training+Development Programs & Opportunities
Manage contracts to provide service+Lead & manage people+Effectively manage the cost of goods/food and manage finances within a budget+Prepare reports
17d ago
Listed twenty two days ago

Customer Care Manager

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland
NZD 80000 - 90000 per annum
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • $80,000 - $90,000 per annum (98K OTE) + company car + mobile phone
  • Competitive KiwiSaver scheme + Discounted Southern Cross Health Insurance
  • Transition from Team Lead to Manager: Elevate Your Career with Our Opportunity
Manage a close-knit customer care team for a globally recognised automotive company
22d ago
Listed twenty six days ago

Client Experience Manager

at Fred Recruitment

This is a Full time job

Auckland CBD, Auckland
$130,000-$150,000
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Progressive, innovative NZ success story; buzzing city fringe hub location
  • Rapid growth business, Instrumental leadership role with plenty of influence
  • Sleek modern offices, social initiatives + industry rep; Insurance + Shares
Opportunity to lead, inspire and coach a high performing client experience team. Financial Services. Competitive package + plenty of perks!
26d ago
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