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This is a featured job
Featured

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Credit Solutions Team Leader

at Empathix

This is a Full time job

Auckland CBD, Auckland
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Showcase your leadership where you can mentor a team and drive success.
  • Thrive in a collaborative environment that values growth and recognition.
  • Enjoy exceptional perks, including volunteer days while making a real impact.
Join a Kiwi-owned financial services company as a Team Leader - Credit Solutions. Lead a team, grow, and enjoy leadership development!
Listed one day ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
1d ago
Listed two days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
2d ago
Listed ten days ago

Credit Solutions Team Leader

at Empathix

This is a Full time job

Auckland CBD, Auckland
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Showcase your leadership where you can mentor a team and drive success.
  • Thrive in a collaborative environment that values growth and recognition.
  • Enjoy exceptional perks, including volunteer days while making a real impact.
Join a Kiwi-owned financial services company as a Team Leader - Credit Solutions. Lead a team, grow, and enjoy leadership development!
10d ago
Listed more than thirty days ago

Customer Service Supervisor

at Queenstown Airport Corporation Limited

This is a Full time job

Queenstown, Otago
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Awesome Employee Wellbeing Programme
  • Competitive salary package + overtime
  • A varied role that involves both operations and customer interaction
Provide leadership and operational support to our customer service reps at Queenstown Airport!
30d+ ago
Listed seventeen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
17d ago
Listed twenty six days ago

Customer Support Team Lead

at OfficeMax New Zealand Limited

This is a Full time job

East Tamaki, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your previous call centre leadership and customer centric approach
  • Based at our Head Office in Highbrook, work with remote teams
  • Support over 30,000 business customers across Aotearoa
RE-THINK what you know about OfficeMax! Bring your CS leadership expertise & fresh perspectives to help motivate & inspire our CSR teams
26d ago
Listed twenty days ago

Assistant Branch Manager Whanganui

at Bapcor Automotive NZ

This is a Full time job

Whanganui Central, Manawatu
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Amazing team culture, development opportunities and an awesome manager!
  • Great opportunity to kick start your career as a leader!
Excellent opportunity in Whanganui to take your sales and leadership journey to the next step!
20d ago
Listed two days ago

Team Manager - Customer Experience

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
~$101k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
2d ago
Listed ten days ago

Customer Services Team Leader

at Floorscape Limited

This is a Full time job

Albany, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Looking for a hands on leadership role working with a great team?
  • Great career step for a customer service superstar
  • Work close to home in Albany!
Are you a customer superstar looking to take the next step in your career?Then this is the role for you!
10d ago
Listed three days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
3d ago
Listed two days ago

Team Leader, Operations and Processing

at OSPRI

This is a Full time job

Wellington Central, Wellington
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity
  • Support process improvement, and facilitate team success
  • Incredible staff benefits!
This diverse role offers professional growth and development, making it an exciting prospect for candidates with a passion for biosecurity.
2d ago
Listed ten days ago

Customer Service Representative

at PGG Wrightson

This is a Full time job

Taupo Central, Waikato
Competitive base salary + uniform provided + dev
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full training and development opportunities available
  • Full time hours: Monday to Friday + rostered Saturday mornings
  • Taupo based - affordable living + parking onsite + work-life balance
Start your rural career here - Join a high performing and motivated rural service team.
10d ago
Listed two days ago

Customer Support - Field Services (Fixed Term)

at Fisher & Paykel Appliances

This is a Full time job

East Tamaki, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexible Leave Policies
  • Super
  • Continous Training and Development
A candidate with the ability to use platforms such as JDE, Salesforce and Excel so prior knowledge with these programmes would be advantageous.
2d ago
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