IT Support Engineer
Provide technical assistance to resolve IT issues such as hardware problems and software glitches.
Job opportunities
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Jobs in SEEK right nowJob growth
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In the last 3 monthsSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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In the last 3 monthsJob satisfaction
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On this page
- What's it like to be an IT Support Engineer?
- Latest IT Support Engineer jobs
- Top skills and experience for IT Support Engineers
- IT Support Engineer role reviews
What's it like to be an IT Support Engineer?
An IT Support Engineer assists with the maintenance and troubleshooting of an organisation's computer systems and networks. They provide technical assistance to users, maintain hardware and software, and resolve technical issues. They're vital in ensuring the smooth operation of IT infrastructure and in providing support when technical issues arise.Tasks and duties
- Providing technical support to users, resolving issues and answering queries.
- Installing, maintaining, and upgrading hardware and software, ensuring optimal performance.
- Monitoring system performance and troubleshooting issues as they arise.
- Assisting in implementing and maintaining network security measures.
- Training users in new and existing IT systems and software.
- Documenting IT support activities and keeping records of reported incidents and solutions.
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Find out how your salary compares with the average salary for IT Support Engineers.Latest IT Support Engineer jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. IT Support Engineer employers on SEEK are looking for job seekers with expertise in the following areas. IT Technical Support
Microsoft Office 365
Hardware
Troubleshooting
Microsoft Azure
Information Technology Infrastructure
Microsoft Windows
Information Technology Systems
Computer Systems
Antivirus
Microsoft Azure Active Directory
Technical Assistance
Microsoft Active Directory
Microsoft Products
Microsoft Intune
Service Desk
Information Technology Services
Customer Service
Ticketing
Firewalls
Source: SEEK job ads and SEEK Profile data
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Latest IT Support Engineer reviews
Jan 2025
Not the career I'd hoped for
Reviewer's QualificationBachelor of Science (Computer Science and Management Studies)
Experience10+ years
Organisation sizeSmall (1-19 employees)
SpecialisationInformation & Communication Technology
The good thingsworking from home. There is no commute, which saves me a lot in time and travel
The challengesthe lack of job security and low pay
Read more
Feb 2024
Excellent Customer Service
Reviewer's QualificationDiploma of Computing
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationHospitality & Tourism
The good thingsHelping Users and resolving the IT issue.
The challengesNot much learning the same type of support.
Read more
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.co.nz
